1. Refunds for Subscriptions
 

Trial Periods:

• We offer a free 7-day trial period for new subscribers. During the trial period, you may cancel your subscription at any time without incurring any charges. Any apps created during this time will be deleted if you do not continue with your subscription.
   

Cancellation Policy:

• Subscribers can cancel their subscriptions at any time through their account settings. If you cancel, your subscription will remain active until the end of the current billing cycle, and you will not be charged for subsequent months. We do not offer prorated refunds for partial months.
   

Refund Eligibility:

• Refunds for subscriptions are generally not provided. However, in cases of technical issues that prevent access to our services or other exceptional circumstances, we may issue a refund at our discretion.
   

Notice Period:

• To avoid being charged for the next billing cycle, please ensure that you cancel your subscription at least four days before the end of the current billing period.
  
   

2. Refunds for Individual Applications
 

Return Window:

• You can request a refund for individual applications within 7 days of purchase.
   

Condition for Refunds:

• Refunds for individual applications are only available If the application is defective or there was an error in your order.
   

Reason for Refunds:

• Refunds are offered for the following reasons:

  • Defective application

  • Incorrect application delivered
     

Process:

• To request a refund, please contact our customer service team at support@mydigitalphotobook.com with your order details and reason for the refund. We will process your request within 3 business days.